RETURNS / EXCHANGES
Due to the fact that our shirts are made-to-order, returns and exchanges will only be accommodated if issues arise due to our fault or error.
This includes but not limited to:
- Damaged goods
- Wrong item received
- Wrong size received
For all other instances that you ordered the wrong size and need an exchange, please keep in mind that we don't hold any inventory due to the nature of our business being print-on-demand.
All exchanges are subject to a $7 fee per item. This covers part of our printing costs and shipping fees. All exchanges must be in the same exact color and design only. No exceptions!
**We can’t start on your exchange until we receive the returned goods!
**You are responsible for all shipping costs.
Please review our size chart for reference!
STEPS TO COMPLETING YOUR EXCHANGE
- Purchase (1) exchange fee per item & pick the size you need.
https://vibrasclub.com/products/exchange-fee
- Ship all items to:
VIBRAS RETURNS
422 Pasadena Ave. Suite A
Pasadena, CA 91105
(Must be unworn and in original packages it came with)
- Email us at: orders@vibrasclub.com with tracking number and the correct sizes of replacement.
**We can’t start on your exchange until we receive the returned goods!
**You are responsible for all shipping costs.
**EXCHANGES ARE EXCLUDED FOR ALL INTERNATIONAL ORDERS